Outpatient Behavioral Health Program Coordinator (Nebraska)

Do you have what it takes to set people up for success? Do you enjoy a mix of “front of the house” and “behind the scenes” responsibilities?

As a Behavioral Health Coordinator for our Nebraska-based services, you will play a critical role in ensuring that our behavioral health programs are efficient, responsive, and fully aligned with trauma-informed, recovery-focused practices. In this highly collaborative role, you’ll support grant and administrative functions, supervise program staff, manage office operations, and help lead meetings and day-to-day problem solving that keeps our services moving forward.

This position is ideal for a flexible, detail-oriented professional who can shift between managing operations behind the scenes and stepping into leadership moments with clarity and compassion. You will work alongside passionate program leaders and staff who are committed to strengthening individuals and families through advocacy, education, and integrated behavioral health services.

We are incredibly proud of the workplace we’ve built. As Heartland Family Service enters an unprecedented phase of growth, we need a strategic, adaptable, and visionary professional who can grow with us.

Compensation: between $49,200 and $62,243 per year (salary is determined by total years of relevant experience).
Work Schedule: 40 hours per week

What you will bring:

• Bachelors in Social Work/Public Administration, or a related field preferred
• Minimum of five years of professional experience in behavioral health, human services, or nonprofit administration
• Two years of supervisory experience
• Ability to travel between locations
• Valid driver’s license and acceptable driving record

What you will do:

• Coordinate Day-to-Day Program Operations: Serve as the go-to leader for daily program coordination, problem-solving, and staff support across Nebraska behavioral health services. Respond to real-time needs and maintain operational consistency.

• Support Jail and Probation Contract Implementation: Manage administrative and operational components of behavioral health contracts with correctional facilities and probation departments. Ensure services are trauma-informed, responsive, and compliant with contractual obligations.

• Collaborate with Psychiatric Services Team: Partner closely with psychiatric providers and nurses to monitor service quality, scheduling, documentation, and client care coordination. Ensure smooth communication and role clarity among psychiatric support staff.

• Supervise Frontline Staff: Provide supportive, trauma-informed supervision to assigned program staff and team leads. Conduct regular supervision meetings, facilitate professional development, and promote a strengths-based culture.

• Facilitate Internal Meetings: Lead and support team meetings, cross-program huddles, and advisory discussions. Ensure communication is clear, inclusive, and aligns with agency values and strategic goals.

• Utilize CDS for Client Reporting: Oversee accurate and timely data entry into the Nebraska Central Data System (CDS). Ensure staff are trained on CDS processes and maintain compliance with state reporting requirements. Use data trends to inform service delivery and identify areas for improvement.

• Ensure Alignment with CCBHC Model: Collaborate with leadership to embed whole-person, recovery-oriented, and culturally responsive care practices across all Nebraska services. Ensure practices align with CCBHC and state standards.

• Enhance Office and Administrative Support: Help manage local office infrastructure and administrative systems. Coordinate purchasing, scheduling, and space needs as needed for Nebraska teams.

• Foster a Culture of Engagement and Access: Support efforts to reduce barriers to care and improve service experiences for clients from historically underserved and marginalized communities.

• Promote Staff Wellness and Collaboration: Model and support trauma-informed leadership practices, reflective supervision, and team-building strategies to foster resilience and staff retention.

• Support Grant and Contract Compliance: Assist in tracking and reporting grant deliverables, adhering to contractual obligations, and supporting audits or external evaluations in collaboration with grants and compliance teams.
• Contribute to Program Growth and Development: Identify operational improvements and contribute ideas to expand service effectiveness, client access, and innovation in program delivery.

The qualities we want:

• Organized Problem Solver – Can juggle multiple operational priorities and jump into problem-solving with clarity, urgency, and compassion.
• Business Acumen – Understands how program activities align with contracts and budgets, and can contribute to meeting organizational goals through data-informed practices.
• Trauma-Informed Leadership – Creates psychologically safe, inclusive environments and promotes staff well-being and accountability.
• Culturally Responsive Mindset – Prioritizes equity and access across all levels of client and staff experience.
• Strong Communicator & Facilitator – Brings people together across roles and teams to share information, plan next steps, and strengthen collaboration.

WHAT YOU’LL LOVE ABOUT US-

• Casual work environment in a hybrid work setting which allows up to two days per week working from home
• Competitive salary based on experience
• Flexible Paid Time Off
• Ground floor opportunity with room for growth
• Small team culture and collaboration
• Investment in continuous employee learning and development
• Structured support for a dynamic self-care plan that helps you to manage your work/life integration
• Strengths-based professional development and individualized coaching
• A trauma-informed culture where you are encouraged and supported to show up to work every day exactly as you are!
• The knowledge your work is helping to provide hope and healing to people who need it most and changing our communities for the better!

We know you will value Heartland’s culture of trauma informed care, our celebration of diversity and inclusion, flexibility, and our focus on caring for our people. If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative, and team-oriented environment, then Heartland Family Service is the agency for you!