Telecommunications & Network Analyst

Shift:

Telecommunications & Network Analyst

Join the heartbeat of healthcare innovation at Nebraska Medicine as a Telecommunications & Network Analyst! Be the backbone of our cutting-edge communication systems, ensuring seamless connectivity that empowers our world-class medical teams to save lives. Dive into a dynamic role where your expertise in network optimization and telecommunications fuels our mission to deliver exceptional patient care. If you thrive in a fast-paced environment and love solving complex challenges, and you're ready to make a difference in healthcare through technical expertise and forward-thinking solutions, join us in delivering extraordinary care.

Details:

• Candidates must reside in NE or IA

• This is not a 100% remote position - MUST BE ABLE TO WORK ON CAMPUS

• Preferred consideration will be given to applicants with Cisco and Aaya experience

• Resume REQUIRED for consideration

The Telecommunications & Network Analyst will assist with analyzing, coordinating and programming voice and data services within complex, multi- building and multi-campus environment. Coordinate with assistance and direction the physical adds and moves for voice and data ports; review data and port availability system infrastructure. Troubleshoot voice and data communication issues. Facilitate escalation procedures when necessary to Senior and Lead staff.

Required Qualifications: Telecommunications & Network Analyst

* Minimum one year experience with basic voice and network systems, where knowledge of voice and data network services has been acquired, required.

* BA in telecommunications, voice/data networks or related information technology field OR equivalent combination of education/experience combined (One year of education equals one year of experience) required.

* Ability to determine, analyze and resolve system problems within a timely manner required.

* Working knowledge of networking functionalities and terminologies to include such things network switches, blades, ports, configurations, VLANS and IPs required.

* Working knowledge of voice communication systems and network required.

* Ability to work and learn independently required.

* Ability to travel and rotate on-call required.

* Ability to work evening and weekend hours when required.

* Have means to remotely access voice/data systems from home required.

* Ability to physically report to campus locations after hours if necessary required.

* Valid driver's license required.

Preferred Qualifications: Telecommunications & Network Analyst

* Basic voice and data network experience/knowledge in a large, complex critically available health care environment preferred.

* Basic knowledge of ACD administration, call management reporting, PBX administration, VOIP and Cisco networking knowledge preferred.

* Basic knowledge of voice systems and their adjuncts such as call accounting packages, various voice network systems and AVST or similar voice mail preferred.