Patient Navigator

Shift:

The Patient Navigator

Enhances the experience of patients and families by introducing them to key aspects of an inpatient hospital stay, familiarizing them with hospital and unit processes and empowering them to participate in their care throughout their hospital stay. The Patient Navigator provides non-clinical materials and information to patients and families. The Patient Navigator will escalate patient-identified clinical needs to appropriate staff. This role requires exceptional interpersonal communication skills, an ability to work independently and sensitivity for vulnerable patients with medical conditions.

Work Schedule:

• Monday - Friday: 8:00am - 5:00pm

Why Work at Nebraska Medicine?

• Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.
• Leading Health Network Work with the region's top academic health network, partnering with UNMC to transform lives through education, research, and patient care.
• Diversity and Inclusion We value diverse backgrounds and experiences, reflecting the communities we serve.
• Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs. Enjoy support for your personal growth within the organization, from those just starting their healthcare careers to those who are years down the path.

Be part of something extraordinary at Nebraska Medicine!

Required Qualifications:

• Minimum of one year of experience in an active health care environment and/or minimum of two years of experience in an in-person hospitality role required. Consideration is also given to those with a minimum of two years of experience as a classroom educator.
• High school education or equivalent required. Strong interpersonal skills and capabilities, along with the ability to maintain a calming presence and work cross-functionally with others required.
• Ability and desire to interact directly with patients and their families during stressful situations required.
• Ability to utilize multiple communication methods, and flex communication style to meet different preferences and needs required.
• Willingness to use provided communication tools for translation required.
• Ability to work independently required.
• Ability to maintain confidential information required.
• A positive and supportive attitude that fosters a welcoming environment for patients and families required.

Preferred Qualifications:

• Associate's degree preferred.