Job Summary:

Serves as the primary liaison between families, referring sources, Munroe-Meyer Institute staff and clinicians. Coordinates the MMI scheduling process for clients referred for diagnostic evaluation and clinical services.

Additional Info

About Us:

The Munroe-Meyer Institute (MMI), located off the main UNMC campus in Omaha's Aksarben district, is housed in a purpose-built facility designed to support the Institute's mission of community service and employee development. The site provides convenient on-site parking and access to an employee fitness center, fostering a professional and welcoming work environment.

Munroe-Meyer Institute: https://www.unmc.edu/mmi/

To learn more about the University of Nebraska, visit the sites below.

University of Nebraska Strategic Plan â??Odyssey to Extraordinaryâ? https://nebraska.edu/strategic-plan

Get to know Nebraska https://nebraska.edu/get-to-know-nebraska

University of Nebraska Medical Center Campus https://www.unmc.edu/aboutus/index.html and https://www.unmc.edu/aboutus/facts.html

University of Nebraska Faculty & Staff Benefits https://nebraska.edu/faculty-and-staff

Required Qualifications:

High School education or GED
3 years general office support experience of which one year must include experience in clinical scheduling, intake, referral coordination or related in a healthcare setting
Microsoft Outlook

Will consider three years related post high school education/experience.

Knowledge of scheduling health care services. Ability to utilize clinical scheduling software.
Strong communication skills necessary. Ability to communicate with people in a supportive capacity, and must be able to identify & triage health care needs. Excellent verbal and written communication skills required.
Strong customer focus skills essential. Must be able to interface in a professional manner with individuals at all levels. Excellent telephone etiquette required.
Demonstrated organizational skills with the ability to work independently and to prioritize workload and set deadlines.
Knowledge of medical and insurance terminology. Familiarity with medical billing such as CPT , HCPCS, ICD10 coding. Knowledge of Medicare, Medicaid and Third Party Insurance billing protocols and per-authorization guidelines.
Ability to remain calm and supportive and handle confidential matters discreetly.