Service Advisor - Equipment

Who We Are Earthborne Trucks and Equipment has proudly served Warrington, Philadelphia, and surrounding areas for over 48 years. Over time, we've become your sales, service and trucking go-to. We provide our customers with an extensive line of construction, forestry, snow removal, and landscaping equipment in counties throughout Pennsylvania. We also serve surrounding communities with our 24-hour towing and hauling services. Our new facility in Warrington includes a state-of-the-art service department, an expansive equipment showroom, and a well-stocked parts counter, serving customers with all makes and models of heavy equipment and heavy-duty trucks alike. What We Offer

• Company paid health insurance
• 401(k)
• Paid time off
• Paid training
• Flexible hours
• Fantastic Culture and Work Environment

Responsibilities

• Provide excellent customer service to exceed the expectations of our customers
• Open work orders by accurately capturing customer's concerns
• Inspect equipment as it is brought in
• Keep customer informed of progress throughout the repair period
• Handle all paperwork effectively and efficiently
• Handle all payments and other transactions promptly and properly
• Identify add-on sales opportunities and effectively communicate these to the customer

Qualifications

• Must be a self-starter and willing to take the initiative and be willing to attend appropriate training sessions
• A high school diploma is a must
• Computer skills
• Excellent written and oral communication skills
• Minimum of 1-2 years experience in related field

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.